Shipping policy
Shipping Policy
Processing Times
All orders are prepared and packaged with care. Please allow 1–3 business days for your order to be processed before shipment. Processing time is separate from carrier transit time.
Shipping Rates
Shipping rates are calculated at checkout based on your order, shipping destination, package size, weight, and available carrier services.
Shipping Area
Just Add Baking currently ships within the United States. We do not currently offer international shipping.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation with tracking information. Please allow time for the carrier to update tracking after your package has been accepted.
Delivery Times
Estimated delivery dates shown at checkout or provided by the shipping carrier are estimates and are not guaranteed by Just Add Baking. Carrier delays, weather, holidays, and other circumstances outside our control may affect delivery times.
Shipping Addresses
Please review your shipping information carefully before completing your order. Customers are responsible for providing a complete and accurate delivery address.
If you notice an error in your shipping address, contact us as soon as possible at info@justaddbaking.com. We will make every reasonable effort to update the address before shipment, but changes cannot be guaranteed once an order has been processed or shipped.
Gift Orders & Multiple Shipping Destinations
Gift orders may be shipped directly to the recipient using the shipping information provided during ordering. Gift orders are packaged with the recipient in mind. A packing slip will be included, but pricing will not be shown. If a gift note is selected with your order, it will be printed and included in the gift package.
When an order is being shipped to more than one destination, separate shipping charges will apply to each destination. Additional shipping charges will be displayed during the ordering process before checkout.
Damaged, Lost, or Missing Packages
If your order arrives damaged, contains an incorrect item, or appears to have been lost in transit, please contact us at info@justaddbaking.com with your order number and details of the issue.
For damaged shipments, please retain the product and original packaging and provide photos if requested so we can better assist you.
Just Add Baking will review shipping issues individually and work with you toward an appropriate resolution.
Questions
For questions regarding shipping or an existing order, contact us at: